What our customers
are saying about Protruck
Protruck Corporate Testimonials
We know that we provide all of our customers with an enviable, professional service - from enquiry through to sale and settlement - but you shouldn't just take our word for it! We have hundreds of satisfied customers, both buyers and sellers, including some of the UK's leading fleet operators, finance houses and asset management companies, who are more than happy to tell you what they think too.
As a manufacturer MAN needed a company that would give its used truck products the best potential for sale at the best prices. After careful consideration and in depth research, MAN TopUsed decided to place its Auction business with Protruck. A partnership that enables both parties to discuss what will work best for MAN TopUsed.
Protruck's professionalism, knowledge and enthusiasm is refreshing and they put a huge amount of effort into advertising, pre-sale marketing and editorials in order to ensure that MAN get the results they want.
The attendance at the first branded MAN TopUsed sale and the results achieved were very encouraging, and this was in our opinion as a result of Protruck's hard work and determined approach to achieve the best prices possible for its customers.Andy Holliday - UK Trade Manager
MAN TopUsed
Protruck have been working closely with CEMEX for four years because they offer a seamless route to market for our de-fleeted equipment. We have been very impressed with their speed of response, flexibility and ownership of the collection process throughout this time. Equally important has been their extensive network of buyers which has enabled us to achieve good market prices for equipment sold.
Craig Hooper - National Operations & Projects Manager
CEMEX
Protruck Auctions share our philosophy of 'Customer Service First' - their extensive services match our requirement for a professional, secure asset disposal. Our partnership relationship with Protruck offers us the benefits of an initial valuation, agreed reserve pricing, pre-sale marketing of assets, regular well attended auctions, additionally offering online bidding through to a prompt payment process with tailored reporting, all elements which are vital in ensuring a successful and cost-efficient re-marketing operation.
David Pantry - General Manager, Sales & Asset Remarketing
Seven Asset Management
Bank of Ireland have been a client of Protruck Auctions Ltd since their incorporation and have always found their expertise and honesty in asset values invaluable to enable us to maximize returns on asset sales. The service they offer from asset collection right through to payment after sale we have found to be completely reliable with their emphasis being on customer relationship and support.
Hazel Harden - Collection Manager
Bank of Ireland
Protruck Auctions have continued to maintain a first class service from the first day I used them to auction the Walkers Snacks Distribution Ltd fleet. From my initial phone call they efficiently give me an estimated sale value, forthcoming sale dates and arrange a date and time to pick up our vehicles. On the date of the sale I get an update of auction results with prompt payment to follow. In short they take away all the hassle of selling a large fleet and return very competitive sales results.
Dave Parkes MSOE MIRTE - Fleet Engineer
Pepsico International
Tell us what you think
We know that it is important to listen to all our customers - whether we hear good things or bad! If we hadn't listened and taken action, then we wouldn't have had such phenomenal growth in the commercial vehicle auction industry and we wouldn't have kept all of our existing customers and won over so many more new ones.
We can only improve if you tell us what we are doing wrong, or right, obviously. If there is anything you want to tell us about that is bothering you or any suggestions you wish to make to improve our auction services, facilities, premises, website or even staff, then you can let us know by using our confidential feedback form.
- Buying & selling - could we do anything more to make the buying and selling process easier?
- Vehicle transport - are we always punctual and professional collecting/delivering your vehicles?
- Valeting - how do we do in the preparation of vehicles before they go under the hammer?
- Online bidding - how do you find our partner facility Live Bid which allows you to place absentee bids?
- Auction facilities - are our premises and facilities on auction day up to scratch?
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MAN TopUsed
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... Protruck's professionalism, knowledge and enthusiasm is refreshing and they put a huge amount of effort into advertising, pre-sale marketing and editorials ...
Andy Holliday
UK Trade Manager
MAN TopUsed
View and download our full Commercial Auction Calendar as a printable PDF.
To Enter a Vehicle into one of our auctions, complete our Vehicle Entry Form and fax to 01427 871170
Find detailed directions to our auction premises, useful travel links and direct contact details.